We're here to help
Choose the support option that fits best. For quick questions, message us in Telegram. For billing or account issues, include the email linked to your plan so we can locate details faster.
Contact options
Telegram concierge
Fastest for lesson issues, quick questions, or SOS follow-ups.
Chat now
Email
Billing changes, receipts, or anything that needs attachments.
hello@prestige-ai.com
Account reset
Reset your login or update phone number details.
Start reset
Response times
We aim to reply within:
- 15 minutes for Telegram SOS escalations.
- 1 business day for general Telegram support messages.
- 48 hours for email requests that require account lookups.
If you have not heard back within these windows, reply to the original thread so we can bump the ticket.